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Jabber Automatic Presence Server DiscoveryĬ BRKUCC-3661  You will need to create another entry for Subscriber with weight as 2. – Host Offering this service: Pub’s FQDN. – Service: _cuplogin – Protocol: _tcp – Priority: 0 – Weight: 1 for Pub, 2 for Sub Jabber Automatic Presence Server Discovery Configuration  Configure CUP Login SRV Records for CUPS Publisher and Subscriber – Domain Jabber Automatic Presence Server Discovery Configuration  DNS Configured on CUPS Servers  DNS Configured on Client Machines  Client Machine is a Part of the Domain Jabber Automatic Presence Server Discovery Requirements All rights reserved.Ĭisco Unified Personal Communicator (CUPC)ħ.1(4) and above 8.0(3) and above 8.5 and above 7.1(3) with COP fileħ.1(4) and above 8.0(3) and above 8.0 and above 7.1(3) with COP file 7.1(4) and above 8.0(3) and above 8.0 and above 7.1(3) with COP file Jabber Overview Jabber Configuration and Deployment Troubleshooting Common Issues Service profiles have higher priority than the Jabber XML file.Īs of Cisco Jabber version 10.6, you can delete all locally cached information using the client menu option: File > Reset Cisco Jabber.Troubleshooting Cisco Jabber Clients BRKUCC-3661įarbod Karami Unified Communications Engineer.However, Cisco Jabber will enable voicemail only if both the mailstore and voicemail profiles are defined. All Cisco Jabber clients use Voicemail Representational State Transfer (VMREST) for access to Cisco Unity Connection.The CTI profile is the only option if the client is running in phone-only mode. Create a CCMCIP profile or CTI profile for softphone and deskphone mode users. If the profile does not exist, then telephony is disabled in the client. Clients that are running service discovery currently check for the Cisco Unified Communications Manager IP Phone (CCMCIP) profile on the Cisco Unified Communications IM and Presence server.Consider the following when deploying Cisco Jabber: